At Shift Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Order history
Device & Usage Information
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Referral sources
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate about your orders
- Improve our website and customer experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails if you choose to receive them
Payment Information
Payments are processed through secure third-party payment providers. Shift Supply does not store your full payment card information on our servers.
Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Measure website traffic
- Personalize your shopping experience
You can control or disable cookies through your browser settings, although doing so may affect certain website features.
Sharing Your Information
Shift Supply does not sell your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website and hosting providers
- Analytics providers
- Customer support tools
- Marketing service providers (where applicable)
These providers are permitted to use your information only as needed to provide services on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no method of transmission or storage is completely secure, we work to protect your information using industry-standard security practices.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Request corrections
- Request deletion where permitted by law
- Opt out of marketing communications
- Request a copy of your personal information
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. Shift Supply is not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@shiftsupply.co
We aim to respond to privacy-related inquiries within 1–2 business days.