Contact

We're here to help.

Whether you have a question about an order, a product, shipping, returns, or anything else, our team is ready to assist.

Customer Support

Email: support@shiftsupply.co

Response Time: We aim to respond to all inquiries within 1–2 business days.

Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your full name
  • Your order number (if applicable)
  • A detailed description of your question or issue
  • Photos of the product (if reporting damage or a defect)

Frequently Asked Topics

Our support team can help with:

  • Order status
  • Shipping questions
  • Returns and refunds
  • Product information
  • Warranty inquiries
  • Damaged or incorrect orders

For answers to common questions, we also recommend visiting our Shipping Policy, Refund Policy, and Terms of Service pages.

Business & Partnership Inquiries

For wholesale opportunities, supplier partnerships, or other business-related inquiries, please email:

Email: partnerships@shiftsupply.co

Our Commitment

At Shift Supply, we believe great products deserve great support. Every customer matters, and we're committed to providing clear communication, honest service, and a smooth experience from start to finish.

Thank you for choosing Shift Supply.