Contact
We're here to help.
Whether you have a question about an order, a product, shipping, returns, or anything else, our team is ready to assist.
Customer Support
Email: support@shiftsupply.co
Response Time: We aim to respond to all inquiries within 1–2 business days.
Before You Contact Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A detailed description of your question or issue
- Photos of the product (if reporting damage or a defect)
Frequently Asked Topics
Our support team can help with:
- Order status
- Shipping questions
- Returns and refunds
- Product information
- Warranty inquiries
- Damaged or incorrect orders
For answers to common questions, we also recommend visiting our Shipping Policy, Refund Policy, and Terms of Service pages.
Business & Partnership Inquiries
For wholesale opportunities, supplier partnerships, or other business-related inquiries, please email:
Email: partnerships@shiftsupply.co
Our Commitment
At Shift Supply, we believe great products deserve great support. Every customer matters, and we're committed to providing clear communication, honest service, and a smooth experience from start to finish.
Thank you for choosing Shift Supply.